Business Development Representative (BDR)
Reports To: Sales Manager
We are growing and looking for a high performing sales professional to join our team!
Who we are
Empire Abrasives is a rapidly growing Tool & Abrasives supplier with a passion for quality, customer service, and product supply reliability. We have a 15 year reputation of providing the friendliest service in the industry – which is enabled by our investment in people, processes, and technology.
Our growth is supported by loyal customers who enjoy doing business with us. We take pride in our ability to evolve by adding innovative products, refining our offerings, and aligning with the latest in technology and materials – based on what we are hearing from our customers. Our team goes above and beyond to help each other succeed and to earn the confidence of those customers.
Our Core Values
- Own It: Take responsibility for meeting and exceeding sales targets, acknowledging mistakes, and taking proactive steps to solve problems and improve outcomes. Treat the business as if it were your own.
- Growth Mindset: Be open to continuous learning and evolving. Treat challenges as opportunities to learn and grow, seeking feedback to improve performance.
- Problem Solver: Approach challenges with creativity and resourcefulness, developing solutions and moving forward with confidence.
- No Jerks: Engage with colleagues and customers with respect, kindness, and integrity. Foster a drama-free, supportive work environment.
Job Description
This is a newly created Business Development Representative (BDR) position that will be a key contributor to our B2B Sales team. This is a fully remote position. Traditionally an ecommerce company, Empire Abrasives is now expanding to direct B2B sales and relationship building. The BDR will be focused on generating revenue from new customers as well as servicing the businesses that continue to buy from us.
Responsibilities Include
- New B2B customer acquisition
- Sources: Industry connections, your own research uncovering opportunities, high value target lists
- Owning all key steps of the sales process: Prospecting - Qualified leads - Introduction/disco call - onboarding - active customer
- Develop product knowledge and differentiators of our offerings vs. the competition
- Follow the Empire Abrasives Sales approach and operating procedures
- Understand needs and then promote products to new and existing customers via all viable channels (cold calling, email, text, etc.)
- Produce Quotes, Sales Orders, customer requested assets, etc.
- Effectively handle objections and other needs to close deals
- Manage CRM Sales Dashboard activities and tasks based on priorities for your assigned territory
- Maintain follow-up schedules for customer reorders
- Update all prospect, customer, and activity information in the company CRM
- Manage leads and deals at a pace to meet or exceed your assigned Quota
- Participate in weekly, monthly, quarterly sales meetings with updated revenue reports for your territory
- Maintain relationships with our various internal teams to provide the best service for our customers. Assist our customer service team when necessary
General Qualifications - who you are
- 4+ years of inside and/or outside sales experience
- Preferred - 2-4 years in industrial sales
- A fast learner and open to training and coaching
- Excellent verbal and written communication skills
- Not afraid to make 20+ calls a day! The phone is your friend
- Excellent computer skills (i.e. able to grasp new software easily, etc)
- Excellent organizational skills
- Strong knowledge of Word, Excel and Google Apps
- Ability to self-manage and problem solve
Priority will be given to candidates with any of the following skills (Not Required)
- Strong Knowledge of welding, tools, hardware, and woodworking
- Experience selling Abrasives or selling in related industries
- Utilization of mainstream CRM or Quoting tools
Compensation
- Hybrid Pay - $45,000 base rate plus commission incentives (Total OTE $75,000 - $110,000)
- Comprehensive health and dental insurance for eligible employees.
- 401(k) plan with company contributions.
- Paid time off (PTO) to recharge and focus on what matters most.